Question 1

What is the difference between an AI Agent and a Standard Bot?

Accepted Answer

A Standard Bot relies on strict keywords (e.g., "Press 1 for Sales"). If a customer types something slightly different, the bot breaks. An AI Agent uses advanced neural networks (like ChatGPT) trained on your website or PDF. It understands context, handles typos, and responds conversationally exactly like a human sales rep.

Question 2

Do I need to be a tech expert or developer to use this?

Accepted Answer

Not at all! If you can copy-paste a website link or upload a PDF, you can train your AI Agent. Our platform is 100% no-code and designed specifically for business owners, not programmers.

Question 3

Can I use the AI Agent on both Website and WhatsApp?

Accepted Answer

Yes! You can instantly deploy your AI agent on your website using our simple embed code or WordPress plugin. You can also connect it to the official WhatsApp API to handle customer chats directly on their phones.

Question 4

Is my business data safe with the AI?

Accepted Answer

Absolutely. Your knowledge base and customer conversations are private, securely encrypted, and sandboxed. We never share your data with third parties or use it to train public AI models.

Question 5

What if my Facebook Business Manager is restricted or banned?

Accepted Answer

Don't worry! If you cannot create your own WhatsApp Business API account due to Meta restrictions, you can use our Shared Platform WABA. You get a dedicated virtual number connected to our approved Meta Business account, allowing you to run AI agents immediately without dealing with Facebook's strict approvals.

Question 6

Can I use this for "Click to WhatsApp" (CTWA) Facebook Ads?

Accepted Answer

Yes! The WhatsApp API perfectly supports Meta's Click-to-WhatsApp ads. When a lead clicks your ad and lands in your WhatsApp, the AI Agent instantly engages them, captures their requirements, and syncs the lead to your CRM while you sleep.

Question 7

Is the WhatsApp setup process difficult?

Accepted Answer

No, we offer a completely "Done-For-You" WhatsApp API setup which is currently 100% FREE (worth ₹1,999) under our promotional offer. Our expert team handles the entire Meta verification, phone number integration, and webhook setup so you can just focus on your business.

Question 8

Will my existing WhatsApp number get banned?

Accepted Answer

No. You cannot use a regular WhatsApp app number for this. You must use a fresh number (or delete the WhatsApp app account for an existing number) to upgrade it to the Official Meta Cloud API. Since it is the official API, the chances of getting banned for standard business communication are almost zero.

Question 9

What if I don't have a Credit Card to pay Meta?

Accepted Answer

Meta usually requires a credit card for WhatsApp API billing. However, if you don't have one, you can use our Managed Platform Plan. We will host your number under our Meta account, pay Meta directly on your behalf, and you can simply top-up your wallet with us using UPI, Debit Card, or NetBanking!

Question 10

What is the price of the AI Agent Panel?

Accepted Answer

The AI Agent Panel starts with a Free Forever Plan ($0) so anyone can easily get started, experience the dashboard, and test AI responses. You can then buy top-ups or upgrade to a paid plan. We offer separate, optimized rates for Domestic (India) and International customers: 1. Indian Customers (Billed in INR / ₹): Free Forever Plan: ₹0/month (100 free AI conversations/mo), Nano Plan: ₹750/month (750 AI replies/mo), Micro Plan: ₹1,000/month (1,200 AI replies/mo), Basic Plan: ₹2,000/month (2,750 AI replies/mo), Starter Plan: ₹3,500/month (5,000 AI replies/mo), Growth Plan: ₹5,500/month (12,000 AI replies/mo). 2. International Customers (Billed in USD / $): Free Forever Plan: $0/month (100 free AI conversations/mo), Nano Plan: $15/month (750 AI replies/mo), Micro Plan: $24/month (1,200 AI replies/mo), Basic Plan: $39/month (2,750 AI replies/mo), Starter Plan: $69/month (5,000 AI replies/mo), Growth Plan: $109/month (12,000 AI replies/mo).

Question 11

What payment methods do you accept? How do I pay in USD or INR?

Accepted Answer

We use dedicated payment systems depending on your location and currency: 1. International Payments (USD / $): Billed securely through our official partner Lemon Squeezy. We accept all major international Credit/Debit cards (Visa, MasterCard, Amex) and PayPal. 2. Domestic Payments (India - INR / ₹): Billed securely through Razorpay. We accept UPI (PhonePe, Google Pay, Paytm), NetBanking, and all domestic Indian Debit & Credit cards.

Question 12

Can I start for free?

Accepted Answer

Yes. You can sign up for the Free Plan (no card required), train your AI, customize its appearance, and test it in the web simulator. You only pay when you are ready to scale or connect it to live WhatsApp API.

Question 13

How are messages counted for billing?

Accepted Answer

Unlike standard WhatsApp API which charges per 24-hour conversation window, our plans are simply based on the number of messages your AI processes. If a user sends a message and the AI replies, that counts towards your monthly message limit. It's simple, predictable, and perfectly aligns with our billing plans.

Question 14

Are there any hidden costs?

Accepted Answer

No hidden costs. You pay your monthly SaaS subscription for the AI platform. Any WhatsApp API messaging costs are billed directly by Meta (or deducted from your prepaid wallet if you use our Managed Service). The WhatsApp Setup is a one-time fee.

📚 Diza AI Blog

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