Knowledge Database

Diza AI is developed and backed by an established communication software group operating continuously since 2017, specializing in secure, reliable, and compliant digital software tools for enterprise clients, agencies, and small businesses globally.

Yes. Our entity is officially registered and licensed. Unlike anonymous one-man reseller setups operating from home, we maintain physical corporate offices, dedicated software engineering departments, and full-time technical support staff.

Most bulk panels are recently born white-label reselling operations with no underlying engineering team. When Meta rolls out API updates, their scripts break, leaving businesses stranded. Diza AI is built natively on official Meta Graph APIs with proprietary AI orchestration, continuous software upgrades, enterprise data security, and an in-house development team active since 2017.

Traditional rule-based chatbots rely on strict keyword trees (e.g., "Press 1 for Pricing"). If a prospect asks a conversational question, makes a spelling typo, or writes in regional slang, the bot freezes. Diza AI utilizes advanced natural language understanding trained on your private business knowledge, website, and product PDFs. It understands nuances and human intent, handles complex sales objections, qualifies leads, and replies conversationally in under 1 second exactly like your top-performing sales representative.

Diza AI is a complete, multi-channel autonomous sales and support suite:

• Autonomous Knowledge Training: Reads your website links, FAQs, policy documents, and PDF catalogs in seconds.
• Official WhatsApp Cloud API: High-speed interactive messaging with 0% phone ban risk.
• Instagram DM Automation: Instant replies to Reel/Post comments, Story mentions, and direct messages.
• Facebook Messenger Automation: 24/7 autonomous sales and inquiries on your brand's Facebook Page.
• Interactive Appointment Booking: Real-time calendar slot cards and automated meeting reminders.
• Shared Multi-Agent Team Inbox: Single unified hub for human operator takeover, notes, and ticket assignment.
• Broadcast Pro Engine: Official bulk WhatsApp marketing campaigns with 0% platform message markup.
• Website Live Chat Widget & WordPress Plugins: 1-click live chat widget embed and SEO Auto-Blogger plugin.
• Free WhatsApp Link & QR Generator: Branded short links with custom pre-filled greetings.
• Google Maps Lead Extractor: Free included B2B lead generation tool.

The WhatsApp Business API (Meta Cloud API) is the official corporate messaging gateway provided directly by Meta. It enables businesses to programmatically broadcast messages, handle unlimited incoming customer threads simultaneously, connect multiple human agents to one number, and deploy AI sales bots with 100% Meta compliance.

Yes, absolutely! Diza AI provides two flexible deployment paths:

• Shared Platform WABA (Instant 2-Minute Setup): If your Facebook Business Manager is unverified, restricted, or you don't have GST/incorporation papers, you can activate a dedicated virtual business number under Diza AI's verified corporate Meta infrastructure. You can start chatting and collecting leads within 2 minutes with zero paperwork.
• Own Business Number (Embedded Meta Signup): If you have an active Facebook profile and a dedicated phone number, you can link your own number via Meta's embedded onboarding in under 10 minutes. Meta allows unverified accounts to send up to 250 broadcast messages/day right away (plus unlimited incoming customer chats).

When viewers interact with your Instagram content, Diza AI turns viral engagement directly into sales conversations:

• Reel & Post Comments: When a user comments a keyword (e.g., "PRICE", "LINK", "INFO") or any question on your Reel or Post, Diza AI automatically posts a public reply to boost the Instagram algorithm, while immediately triggering a private DM with the product brochure, purchase link, or discount code.
• Story Mentions & Replies: When someone tags your brand in their Instagram Story or replies to your active Story, the AI answers instantly, introduces your brand, and captures their contact details.
• Instagram Direct Inquiries: The AI answers product queries, shares photo cards, handles sizing questions, and qualifies high-intent buyers 24/7.

Yes! Diza AI includes a native appointment booking engine designed specifically for clinics, consultants, agencies, salons, and coaching academies:

• The AI agent asks for preferred dates, checks your real-time slot availability, and displays interactive time slot selection cards inside WhatsApp.
• When the prospect taps a time slot, the booking is instantly confirmed and synchronized to your Google Calendar or CRM via webhook.
• Automated confirmation and 1-hour prior reminder messages are dispatched over WhatsApp to slash no-shows.

Yes! Connect your Facebook Business Page to Diza AI in 1 click via Meta OAuth. The exact same trained AI knowledge base handles incoming Messenger conversations — answering product inquiries, capturing leads, booking consultations, and syncing details directly to your CRM without requiring duplicate configuration.

No. Unofficial bulk tools (such as Chrome extensions, modded APKs, or desktop script senders) simulate phone taps and are detected and banned by Meta within hours. Diza AI connects strictly through Meta's official Cloud API network. Because all traffic routes directly through Meta's developer servers, your ban risk is 0% when following standard Meta Commerce Policies.

Yes. However, Meta's architectural rule requires that a phone number cannot be registered on both the consumer mobile app and the official Cloud API simultaneously. To connect an existing number, you must delete the account inside the WhatsApp mobile app settings first, wait 20 minutes for Meta to release the routing, and then complete the API onboarding. We generally recommend purchasing a fresh SIM or virtual number exclusively for your API sales bot.

WhatsApp Broadcast Pro in Diza AI is a high-speed campaign engine operating directly on Meta's official servers with 0% message commission and 0% ban risk:

• Direct Meta Billing (0% Markup): You pay wholesale official messaging costs directly to Meta with total transparency.
• 3 Supported Template Types: Send Marketing (discounts, product launches), Utility (order updates, receipts, appointment reminders), and Authentication (OTPs and 2FA).
• AI Auto-Replies (Never Goes Cold): Unlike traditional blast tools where replies get lost, Diza AI answers every incoming reply in 0.9s, qualifies prospects, and drives conversions while your team sleeps.
• 1-Click Failed Contact Retargeting: Easily re-engage undelivered contacts with a single click.

Training takes less than 2 minutes and requires zero coding. You can supply information to your AI agent in three easy ways:

• Website URL Crawler: Enter your website address and our crawler reads your pages, FAQs, and service descriptions automatically.
• Document Upload: Upload PDF catalogs, price sheets, brochures, or policy documents.
• Custom Q&A Pairs: Write exact answers to specific customer questions to ensure consistent brand compliance.

Your AI strictly adheres to your provided knowledge base and does not hallucinate false information.

Yes, seamlessly! Diza AI includes a collaborative Shared Multi-Agent Team Inbox:

• Any operator can pause the AI with a single toggle and chat directly with high-value prospects or VIP clients.
• Leave private internal notes on customer profiles for teammates.
• Assign conversations to specific team members or departments (Sales, Support, Billing).
• Re-enable the autonomous AI agent anytime the human conversation is complete.

Yes. You can instruct your AI Agent to collect specific prospect details — such as full name, WhatsApp number, email address, company size, and product requirement — conversationally during the chat. Once captured, Diza AI triggers real-time webhooks to automatically sync the lead into Google Sheets, HubSpot, Zoho, Webflow, Zapier, or your custom internal CRM.

Yes! We provide dedicated, lightweight WordPress plugins:

• Diza AI Agent Builder Plugin: Instantly embeds your AI Live Chat widget onto your WordPress website or WooCommerce store with a simple 1-click token copy-paste.
• Diza AI Auto-Blogger Plugin: Autonomously generates and publishes high-ranking, SEO-optimized articles to your WordPress site derived from your knowledge base, helping you attract organic inbound traffic on autopilot.

The Free WhatsApp Link Generator (accessible at dizaai.com/wa-link-generator) is a 100% free marketing utility provided by Diza AI with no account registration required:

• Generate clean, high-converting short links (e.g., dizaai.com/l/your-brand) with custom pre-filled greetings.
• Preview customer chat screens in real time across desktop and mobile.
• Download high-resolution vector QR codes suitable for physical product packaging, banners, print ads, and storefront counter displays.

Yes, 100% free for all registered Diza AI users! The Google Maps Lead Extractor is a lightweight browser extension that lets you extract verified B2B leads directly from Google Maps search results (business names, phone numbers, addresses, ratings, and websites) and export them into CSV or your broadcast panel with 1 click.

Diza AI offers a completely risk-free sandbox experience. Upon creating your free account, you receive 100 free AI credits (no credit card required). You can test your agent immediately through:

• In-Dashboard Simulator: Chat with your AI directly inside your dashboard as you upload docs and tweak prompts.
• Shareable Public Web Link: Send a standalone testing link to your team or stakeholders to verify replies before going live.
• Website Chat Widget: Embed the live widget onto your website to see real customer interactions.

Once you are completely satisfied with its accuracy, you can upgrade and link your official WhatsApp, Instagram, or Messenger accounts.

Getting started is 100% free with no credit card required! We offer simple, scalable plans for businesses of all sizes:

🇮🇳 Domestic Plans (India - INR / ₹):

• Free Forever Plan: ₹0/month — 100 free AI replies/mo, Live Chat Widget, full test simulator, ₹0 setup fee.
• Nano Plan: ₹750/month — 750 AI replies/mo, WhatsApp + Instagram + Messenger + Web Agent.
• Micro Plan: ₹1,000/month — 1,200 AI replies/mo, WhatsApp + Instagram + Messenger + Web Agent.
• Basic Plan: ₹2,000/month — 2,750 AI replies/mo, WhatsApp + Instagram + Messenger + Web Agent.
• Starter Plan (Most Popular): ₹3,500/month — 5,000 AI replies/mo, all channels + priority AI orchestration.
• Growth Plan: ₹5,500/month — 12,000 AI replies/mo, high-volume multi-channel automation.
• Enterprise Plan: Custom monthly volume, multiple dedicated numbers, custom integrations, and SLA support.

🌐 International Plans (USD / $):

• Free Forever Plan: $0/month — 100 free AI replies/mo, Live Chat Widget, $0 setup fee.
• Nano Plan: $15/month — 750 AI replies/mo.
• Micro Plan: $24/month — 1,200 AI replies/mo.
• Basic Plan: $39/month — 2,750 AI replies/mo.
• Starter Plan (Most Popular): $69/month — 5,000 AI replies/mo.
• Growth Plan: $109/month — 12,000 AI replies/mo.
• Enterprise Plan: Custom tailored volume & dedicated solutions.

(Note: Direct Meta Cloud API conversation messaging charges are paid directly to Meta at official wholesale rates with 0% markup from Diza AI.)

We charge a single, transparent activation setup fee of ₹1,999 (Domestic INR) / $25 (International USD). Paying this fee once on ANY channel (WhatsApp Cloud API, Instagram DM Automation, or Facebook Messenger) permanently unlocks all three Meta channels forever! You will never be asked to pay an additional setup fee when connecting other Meta channels later.

• Waived on Annual Plans: When you subscribe to any Annual plan, the one-time ₹1,999 / $25 setup fee is 100% FREE.
• Website Live Chat Widget: Always 100% free with ₹0 setup fee forever.

We offer localized, highly secure payment gateways based on your region:

• Domestic Payments (India - INR / ₹): Processed securely via Razorpay. We accept UPI (PhonePe, Google Pay, Paytm, BHIM), NetBanking from 50+ banks, and all domestic Indian Debit and Credit cards.
• International Payments (USD / $): Processed securely via our Merchant of Record partner Lemon Squeezy. We accept all major international Credit/Debit cards (Visa, MasterCard, American Express) and PayPal with instant automatic tax compliance.

In Diza AI, 1 AI credit equals exactly 1 reply message sent by your AI Agent. For instance, when a customer asks a question and your AI responds with product details, that consumes exactly 1 credit. We do not penalize you with complex 24-hour window multipliers for AI credits, making your monthly usage completely predictable.

Yes! Our Free Forever Plan includes 100 AI credits per month and 1 active agent for life. If your business has low chat volume, you do not need to upgrade to a paid recurring plan. You can stay on the Free Plan and simply load small amounts into your Prepaid Wallet (via UPI or card) to cover official Meta conversation charges on a flexible pay-as-you-go basis.

Yes! While Meta typically requires an international credit card linked to your WhatsApp Business Manager, Diza AI solves this with our native Prepaid Wallet System. You can simply top up your Diza wallet using domestic UPI, NetBanking, or debit cards, and our automated billing system settles Meta's conversation fees directly on your behalf.